Southside Energy Advice Service

Helping You Cut Costs & Stay Connected

Funded by the Energy Industry Voluntary Redress Scheme, the Southside Energy Advice Project is here to support households with practical, free, and confidential energy advice.

We Can Help You With:

Lowering Your Energy Bills

• Practical advice to reduce energy use 
• Simple everyday changes that can help you save money 
• Tips to improve energy efficiency in your home 

Fuel Debt Support

• Help setting up affordable repayment plans 
• Checking eligibility for grants and support schemes 
• Help to access PAYG vouchers for households at risk of losing supply 

Understanding Bills & Meters

We can help you:

• Understand your energy bills 
• Check you’re on the best tariff 
• Make sure your meter is accurate and working correctly 
• Learn how to read and use your meter effectively 

Problems With Your Energy Supplier?

We offer support with:

• Billing and meter disputes 
• Complaints to energy suppliers 
• Advocacy and assistance with cases referred to the Energy Ombudsman 

Book an Appointment

To arrange an appointment, please email 
energyenquiries@southside-ha.co.uk 
or call 0141 422 1112.

Advice is available through:

• Home visits 
• Appointments at our local offices 
• Telephone support 
• Email support 

Interpreters are available on request.