Average Re-Let Time (Calendar days for all General Needs letting)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
| 2022/23 |
20 |
28.5 |
80.91 |
69.24 |
73.71 |
| 2023/24 |
20 |
29.15 |
15.88 |
12.51 |
19.44 |
| 2024/25 |
20 |
10.12 |
10.53 |
8.92 |
14.54 |
| 2025/26 |
20 |
15.06 |
|
|
|
Lost Rent due to Empty Properties
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
| 2022/23 |
0.6% |
0.35% |
1.46% |
1.6% |
1.07% |
| 2023/24 |
0.9% |
0.82% |
0.31% |
0.29% |
0.49% |
| 2024/25 |
0.5% |
0.15% |
0.19% |
0.18% |
0.18% |
| 2025/26 |
0.5% |
0.25% |
|
|
|
Current Non-Technical Arrears (as a percentage of current rental income)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
| 2022/23 |
4% |
4.7% |
4.85% |
5.04% |
5.12% |
| 2023/24 |
4% |
4.54% |
4.46% |
4.41% |
4.74% |
| 2024/25 |
4% |
4.94% |
4.68% |
4.36% |
4.26% |
| 2025/26 |
4% |
3.97% |
|
|
|
Tenancy Offer Refusals
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
| 2022/23 |
35% |
29% |
34% |
17% |
30% |
| 2023/24 |
25% |
36.2% |
16.5% |
18.6% |
10.4% |
| 2024/25 |
20% |
13.3% |
22.5% |
10.34% |
29.03% |
| 2025/26 |
20% |
19.35% |
|
|
|
Average Length of Time to Complete Emergency Repairs (hours)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
| 2023/24 |
3.5 |
3.33 |
4 |
3.09 |
2.31 |
| 2024/25 |
3.5 |
2.18 |
2.25 |
3.32 |
1.56 |
| 2025/26 |
3.5 |
2.36 |
|
|
|
Average Length of Time to Complete Non-Emergency Repairs (working days)
|
Target |
Q1 |
Q2 |
Q3 |
Q4 |
| 2023/24 |
6.5 |
5.03 |
6 |
5.47 |
4.33 |
| 2024/25 |
5
|
4.44 |
4.55 |
3.22 |
4.06 |
| 2025/26 |
5
|
4.52 |
|
|
|
