Between 3 November and 12 December 2025, representatives from Research Resource will be carrying out our Tenant Satisfaction Survey on our behalf.
This survey helps us understand how well we are delivering services and where we can improve. Your views are vital in shaping the future of our housing services.
A researcher may visit your home and invite you to take part. We encourage you to say “YES” — taking part means you can make a meaningful difference to the services we provide.
Time commitment: approx. 10–15 minutes
Prize draw: All participants will be entered into a draw to win one of five £50 shopping vouchers
Please note: Researchers will carry official identification
Random selection: Not all households will be contacted
Click here to read the Tenant Satisfaction Letter from our Chief Executive, Paul McVey. Research Resource representatives will also carry a copy when visiting your property.
If you require any further information, please contact our office on 0141 422 1112 or email CSD@southside-ha.co.uk.
Thank you for taking part — your feedback is important to us.